BoxLoad App
Firebase-powered Android utility app where I supported development, data structure, authentication, reliability, and feature improvements for a growing user base.
Available for IT support, web, database, QA, and technical operations work
Adaptable IT professional ready to support, build, troubleshoot, and improve systems.
I am a flexible IT professional with experience in full-stack development, database systems, technical support, QA testing, documentation, and operational problem-solving. I am open to IT Support, Helpdesk, Web Development, Database, Technical Assistant, QA, and other IT-related roles.
For HR and employers:
I am not limited to one task. I can help with user support, troubleshooting, system documentation,
database work, website development, testing, reporting, and daily technical operations.
50K+
App downloads
BoxLoad app market impact
60%
Manual work reduced
CSR database workflow improvement
100%
System adoption
Internal database rollout
Multi
Role flexibility
Support, web, database, QA, documentation
HR-ready summary
Why I am a strong hire for IT teams.
I bring a practical mix of technical skill, support mindset, reliability, and willingness to adapt to the actual needs of the company.
Professional Summary
I am an adaptable IT professional who can contribute in multiple areas: IT support, helpdesk tasks, troubleshooting, web development, database management, QA testing, documentation, and technical operations. My goal is to help the company reduce manual work, improve system reliability, support users, and complete technical tasks with discipline and accountability.
What employers can expect from me
- Flexible enough to handle both development and IT support tasks.
- Comfortable troubleshooting hardware, software, network, and system issues.
- Able to build, test, document, and maintain practical business tools.
- Focused on reliability, clean organization, and user-friendly solutions.
- Willing to learn company tools, follow procedures, and support team goals.
- Professional mindset: accountable, trainable, careful with data, and detail-oriented.
Role flexibility
Work I can support immediately.
I am open to different IT-related responsibilities, especially roles where I can support users, maintain systems, build tools, test workflows, and assist technical operations.
IT Support / Helpdesk
User assistance, troubleshooting, hardware/software support, basic network issues, maintenance, ticket handling, and clear issue documentation.
Web Development
Responsive websites, frontend interfaces, PHP/MySQL systems, Firebase features, forms, dashboards, and practical business web tools.
Database & Records Work
Database structure, data organization, reporting, record management, query improvement, and workflow cleanup for business operations.
QA Testing & Documentation
System testing, bug reporting, workflow validation, user guides, technical documentation, and support procedure writing.
Technical Assistant
Assisting IT teams with system updates, data tasks, monitoring, basic automation, technical research, and operations support.
Trainable General IT Role
Flexible support for company-specific tools, internal systems, admin platforms, and technical workflows that require learning and consistency.
Selected work
Projects that prove practical technical ability.
These projects show my ability to build real systems, support business workflows, work with databases, test features, document processes, and improve operations.
CSR Database
Internal database system designed to organize records, reduce repetitive data entry, improve accessibility, and support business workflow efficiency.
Internal System
Modesta Resort System
Web-based reservation and inventory system where I led system analysis, database design, workflow planning, and capstone implementation support.
Capstone Project
No projects matched your search. Try searching by technology, feature, or project name.
Experience
Development, support, database, and operations experience.
My background combines software development and practical IT support, which makes me useful for teams that need someone who can both build systems and support users.
Full-Stack Developer Lead
BoxLoad - Freelance
Jul 2025 - Present
- Supported development of a Firebase-based Android app with a growing user base.
- Contributed to feature implementation, database structure, authentication, and mobile usability.
- Helped support growth to 50,000+ downloads through practical improvements and reliability work.
Database Developer
Pitakamo IT Solution
Feb 2024 - Jul 2025
- Built a CSR database system that reduced manual entry workload by approximately 60%.
- Improved data organization, system accessibility, and backend information flow.
- Performed testing, validation, and documentation to support reliable system adoption.
IT Support Specialist
Pitakamo IT Solution
Feb 2024 - Jul 2025
- Resolved Tier 1 and Tier 2 hardware, software, and network-related issues.
- Supported daily technical operations through troubleshooting and maintenance.
- Documented issues, solutions, and support procedures for repeatable problem resolution.
No experience items matched your search. Try a different role, company, tool, or responsibility.
Skills
Technical skills with practical workplace value.
My skillset is useful for companies that need someone who can support users, build tools, work with data, test systems, and document processes clearly.
IT Support
- Troubleshooting
- Hardware Support
- Software Support
- Network Issues
- User Assistance
Development
- HTML5
- CSS3
- JavaScript
- PHP
- Python
Database
- MySQL
- Firebase
- Firestore
- Data Entry Flow
- Reporting
Workplace Value
- QA Testing
- Documentation
- Automation
- System Maintenance
- Team Support
Tools & Platforms
VS Code
Android Studio
Git/GitHub
Selenium
PlatformIO
Operating Systems
Windows
Ubuntu
Kali Linux
Basic System Setup
Professional Traits
Adaptable
Trainable
Reliable
Detail-Oriented
Support-Minded
Education & credentials
Academic foundation and continuous learning.
My education and certifications support my ability to work across software, systems, infrastructure, databases, and IT operations.
Education
Bachelor of Science in Information Technology
Sorsogon State University - Sorsogon City (2024)
Capstone: Web-Based Reservation System for Modesta Resort
Key Achievements
- 50K+ Downloads BoxLoad app market impact
- 60% Workload Reduction CSR database workflow improvement
- Team Lead Modesta Resort capstone system
Contact
Ready to contribute wherever the IT team needs support.
I am open to IT Support, Helpdesk, Web Development, Database, QA Testing, Technical Assistant, Documentation, and other IT-related opportunities. I am flexible, trainable, and ready to help improve systems, support users, and complete technical work responsibly.